Fiona F. Middleton, MSM

With more than 20 years experience building ground-up training programs for a variety of industries and program types, Fiona can bring your company the results that you need.
References and work samples are available on request.
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Publications
Open Source Training Blog includes short articles on training, sales, marketing and other business topics.
The Important Issues in Homecare | 12 Tips to Help was a 2006 Mature Media Awards

The Pitfalls of Hiring a Caregiver Privately first appeared in CAPSule in 2005.
A results-driven learning and development leader, Fiona will bring energy, excitement, strategy and results to your training and leadership programs. Fiona is an expert in the science of adult learning (how people learn and process information) and an authority on using the techniques of instructional design to create and deliver high-quality, customized, interactive training programs that help organizations obtain results. She is a charismatic and intuitive influence who will communicate and collaborate with your leaders to find innovative solutions and drive positive change to your organization.
Resonate | Captivate | Motivate
In addition to working directly for companies in progressive leadership roles, Fiona has been a frequent guest speaker at conferences, industry organizations and business groups, offering high-content, motivational presentations on sales, marketing, business relationships and growth strategies. She has provided motivational training, coaching and consulting to a variety of client companies, including:
Adult Day Services | Assisted Living | After School Programs | Blood Laboratories | Decorating Companies | Educational Institutions | Elder Law Attorneys | Energy Companies | Financial Services | Geriatric Care Managers | Home Care Agencies | Industry Organizations | Pet Sitting Services | Salons and Spas | Senior Living Communities | Skilled Nursing | Utility Construction | Web Designers
Fiona has also facilitated undergraduate programs in a variety of business and communications topics.
Education
Master of Science in Management with concentrations in Leadership and Training | Focused Master’s thesis on Adult Learning Theory | Rosemont College – Rosemont, PA
Bachelor of Arts in Business Communication | Rosemont College – Rosemont, PA
- Graduated Suma Cum-Laude
- Member Alpha Sigma Lambda (National Honors Society)
- Recipient: Excellence in Scholarship Award; Strategic Management Award
Sampling of Programs
- Leadership
- Professional development
- Workplace
- Bridging the generational divide
Skills and Experiences
- Facilitation & Instructional Design
- Leadership Strategy
- Communications
- Sales & Marketing
- DiSC Training
- Sales
- Marketing
- Customer service
- Making conflict productive
- Learning Management Systems (LMS)
- Authoring Software (e.g., Ispring)
- Animated Video
- Video Software (e.g., Camtasia)
- Website Design (e.g., WordPress, SharePoint)